Ominyi Godwin Adikpe - Versatile Professional | Operations & Technical Support - Versatile Professional

About

Results-driven professional with a robust background in technical support, customer service, and educational instruction, adept at restoring complex device functionality and fostering positive learning environments. Proven ability to quickly master new technologies, troubleshoot intricate issues, and deliver exceptional client satisfaction. Eager to leverage problem-solving acumen and meticulous attention to detail to drive operational efficiency and contribute to organizational success in a dynamic technical or support role.

Work Experience

Phone Repair Technician

Independent

Jan 2019 - Present

Abakaliki, Ebonyi, NG

Performed intricate repairs on mobile devices, including screen replacements, battery repairs, and component soldering, consistently restoring full device functionality.

Executed complex hardware repairs on a wide array of mobile devices, including precise screen replacements and battery component overhauls.
Diagnosed and resolved critical technical malfunctions through intricate component soldering, successfully restoring device functionality for numerous clients.
Applied advanced troubleshooting techniques and meticulous attention to detail, ensuring high-quality repairs and maximizing device longevity.
Managed a consistent volume of repair requests, optimizing workflow to achieve timely service delivery and high levels of customer satisfaction.

Teacher

Independent Educator

Oct 2023 - Jul 2024

Abakaliki, Ebonyi, NG

Provided comprehensive instructional support and fostered a positive learning environment to enhance student engagement and academic progress.

Delivered targeted instructional support to diverse students, significantly improving learning comprehension and skill development.
Cultivated a positive and inclusive learning environment, adapting pedagogical approaches to address individual student needs and learning styles.
Collaborated effectively with students to clarify complex subject matter, leading to enhanced academic performance and confidence.

Education

Statistics

Joseph Sarwuan Tarka University Makurdi

Sep 2018 - Jun 2024

Makurdi, Benue, NG

Certificates

NYSC Discharge Certificate

National Youth Service Corps

Dec 2025

Languages

Igede , English

Skills

Professional & Interpersonal

Communication
Interpersonal Communication
Adaptability
Time Management
Deadline Adherence
Task Completion
Problem-Solving
Integrity
Work Ethic

Technical Support

Troubleshooting
System Installation
Device Repair
Mobile Phone Repair
Diagnostics
Soldering
Hardware Repair
Software Troubleshooting
Quality Assurance

Customer Service & Operations

Customer Support
Client Relations
Client Satisfaction
Issue Resolution
Cash Handling
Transaction Processing
Point-of-Sale (POS) Systems
Inventory Management
Record Keeping

Instructional & Educational

Instructional Delivery
Student Support
Lesson Planning
Student Engagement
Pedagogical Skills

Interests

Creative Pursuits

Creativity
Singing
Listening to Songs

Fitness & Leisure

Exercise

References

Mr. Ominyi Samuel

ICT UBA, Ebonyi Abakaliki, Phone: 07067499636

Mrs. Comfort Agi

Teacher, ICSS OKILEME IBILLA, Phone: 07063585182